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Contact Us
Address: PO Box 662. Narrabeen, NSW
2101
Phone: 0412 496 871
Fax: 02 9913 9642
Email: jodi@sweetlilly.com.au
ABN:
90 463 415 863
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How to order
To order online from Sweet Lilly Designs,
simply visit the item pages you're interested in and add them
to your shopping cart. When you're ready to check out, you
can then add any personalisation details to your order such
as names and monograms. When you're finished shopping, click
"Check out" and fill in your contant details. You
will then be given a set of instructions for payment.
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Your shopping
cart
Your shopping cart contains all the items
you have placed in it. You can remove items from the cart,
or add quantities. Your order total is calculated automatically.
When you're ready to check out, click the "Check Out"
button.
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Payment options
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Credit
Card
Sweet Lilly Designs uses Paymate
to process all our credit card orders and ensure the
security of your credit card details. Paymate's Secure
Sockets Layer encryption ensures you a safe shopping
environment so you can be comfortable shopping with
us. Sweet Lilly Designs does not have access to your
credit card information. |
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Direct Deposit
We accept direct deposit via Electronic Funds Transfer
into out account. Our account details are:
Name: Sweet Lilly Designs
Bank: St George
BSB: 112-879
Account no:
428202041 |
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Cheques and money orders
Please send cheques and money orders made out to 'Sweet
Lilly Designs', along with the details of your order,
to the following address:
PO Box 662
Narrabeen, NSW
Australia 2101 |
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GST
All prices on this website are inclusive
of GST.
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Postage rates
Postage and handling is $12.00 for goods
to a maximum weight of 15kg within Australia. We offer FREE
postage for orders over $200.
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Delivery
Times
All orders are sent via registered mail
and are sent in a timely manner. Most orders are shipped within
14 days of payment. Credit card
payment is immediate, whereas cheques and direct deposits
can take a few days to clear. Orders that require customisation
such as embroidered names or monograms will be shipped in
21 days. If you have any questions about your order, contact
us at sales@sweetlilly.com.au.
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Returns and
refunds
We will gladly exchange/refund faulty
goods if returned within 7 days of purchase. Please note that
we do not accept returns on embroidered or custom made orders.
We also do not refund/exchange for change of mind.
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Custom orders
We offer an exclusive custom made option
for your orders. Contact us at info@sweetlilly.com.au
with your enquiry for a truly individual design for your child's
room.
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Disclaimer
We reserve the right to make changes/adjustments
to any aspect of this website and our conditions of sale without
notice.
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Wholesale
All prices quoted on this websie are
retail prices. We welcome the opportunity to have our items for sale in selected
retail outlets. If you would like to stock Sweet Lilly Designs products please
contact us on 0412 496 871 or email us at wholesale@sweetlilly.com.au
and we would be happy to discuss this with you.
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